Tuesday, August 28, 2001

tuesday, august 28, 2001

I had quite the ordeal with Sprint PCS again today. I went in to get my phone diagnosed. Two f*cking hours for them to tell me it's fine. if it were fine, I wouldn't have been in there. and, of course, the signal strength was fabulous in the store. they kept looking at me like I am crazy. I raised my voice a few times and noticed very loudly that everyone else in the store looked unhappy to be there. I would imagine that if their phones worked properly, they would not look so angry.

they opened up a "trouble" ticket. and, I might hear back within a business week, or I might not. how did they get so big? how can they stay in business? why did my company pick them as a national vendor? why am I asking you all of this?

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