Whatever happened to brevity? Someone I work with (who
is in sales and should supposedly know better) has
logorrhea.
Don't most salespeople know that the best ones are better at listening than
talking? I let Galahad listen to one of his phone messages to see if I
was overreacting. [Me? Overreact? Never!
;)] He couldn't even sit
through the whole message. For those of you new to my life, Galahad is
the most patient man I know. Gah, he puts up with me on a daily
basis. :)
Here's a free tip from your friendy Wendy: When leaving a business
voicemail, make it short and relay pertinent information. If it must
be long, vary your voice pitch. When sending business emails, keep
them to less than one page. One should never have to scroll
down. If you need to write a lot to organize your thoughts, by all
means do so, then go back and edit for clarity & succinctness. Yes,
there will be exceptions, but make them few & far between.
You guessed it, his emails suck, too, all 500 a day that I get.
Sigh. Does he think he is the only person who emails?
Thursday, May 29, 2003
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